Weston Outpatient Surgical Center

I came there on September 8th, 2023 to do a colonoscopy. EKG were place on my upper right and left chest. I was given anesthesia meds. Everything went well with the colonoscopy, but after the procedure, the next day I saw two open bruise on my left chest with piece of the pads left in wound. It's as if the person just drag the pads off without even thinking about the bruise they would leave back. Not because I was under the anesthesia doesn't mean I am not human. i have surgical procedures before and nothing like this ever happen. Whomever did this should not be working in the health field. You have no empathy, no compassion, you are really a crude person. I called on Monday the 9/11/23. The receptionist said I should called the my Gastroenterologist. I was injured at Weston Surgical Center, not at the doctor's office. You cannot treat patient like this, now I have two scars on my left chest. This I will remember for the rest of my like, not very nice nurse or doctor's!! The sad part about this I did my review before I saw these bruises. No one called to apologize for this!!!!

Thank you so much for taking care of my husband. Truth be told I was ver impressed with the level of concern showed throughout my husband’s surgery.

Hoy estuve en este centro con mi esposo para una cirugía de meniscos rotos en la rodilla, lo único bueno que vi allí es la limpieza, organizacion del centro y la atención de la recepcionista de la sala de espera, por lo demás no me gustó que a uno como familiar no le explican como fue la cirugía , ni que trabajo hicieron porq nadie te lo explica, a mi esposo nunca le dijeron nada de lo q habían hecho y a mi tampoco ,el doctor nunca hablo con nosotros para explicarnos lo q había hecho...

Every medical person I encountered was professional, friendly and very informative regarding what would be happening each step of the way. However, my experience was ruined by the front desk person who refused to let me keep my small purse with me. I suffer from extreme anxiety and this caused me to have a very bad anxiety attack lasting 30 min into a process where I needed to be calm and take in important information. The reason the front desk person gave me for not allowing me to keep my purse was that the office was under construction and that someone’s cell phone got broken last week. This surgical center contacted me three times to try to get me to make the payment ahead of time which I advised them I would do in person upon my arrival. During none of these contacts did they ever advise me not to bring my purse because it wasn’t going to be allowed in. I have been getting surgeries for the last 23 years and I always have a small purse and my clothes that gets inserted in a bag titled property and it goes under the bed. Never once had an issue like this. Unfortunately it’s some thing I will not forget.

Good, Professional and Reliable treatment by Nurses and Dr Milton.